It's rare that you find any company that is efficient and retains excellent customer service. Cloud9 Moving Company is a minority-owned small business that exemplifies what other companies only strive for. Our son faced a last minute move from his apartment, and he contacted Irene towards the end of the month, the busiest time in the moving business. Irene was very hands on from the beginning, tracking timing, updating him and physically helping her able guys with the move. They took their lead from her, and all of them moved with consistent and polite efficiency. Irene and Cloud9 Moving put customer service number one, and if this is the norm and not the exception, this moving company will be a standout in a competitive market. We highly recommend them without any hesitation.